Staff Testimonial
"Although I have only worked for MTI for a little over a year, I have had the pleasure of working with MTI as a client for nearly twelve. On both sides of the relationship, I have never encountered a company so dedicated and driven to be successful. As a client, I knew that MTI was the most dependable and efficiently run company in the teleservice business market. As an employee, I have the opportunity to be part of that team
In addition to my years experience as a user of teleservices, I have gained valuable experience this past year as a provider. I love the spontaneity of the group and the knowledge, and dedication each employee brings to the team."
- Cindy Stine
Director of Sales & Client Services
Services: Solutions
MTI is your full service solution to all your teleservice needs. We are a fully automated customer sales and service company that specializes in inbound and outbound call center services. MTI has assisted Fortune 500 companies in successfully achieving their objectives and building strong customer relationships in the process for almost two decades while continuing to grow with our clients. We are known nationwide for delivering outstanding sales results and first-rate customer care with the highest regard for quality.
- Telecommunications
- Publishing
- Utilities
- Fundraising
- Education
- Credit Counseling
- Health Care and Pharmaceutical
- Financial Services
Expertise and Services
- Sales
- Alternate Channel Order Verification
- Win-back and Retention
- Repair Trouble Ticket Entry
- Lead Generation
- Fullfillment/Inventory/Warehouse/Collateral
- Welcome Calls
- Data/Order Entry
- Appointment Setting
- Dedicated Inbound
- Insurance appointment setting
- VOIP
- Wireless
- CPE
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- Verification Services
- Outbound Call Management
- Travel Insurance
- Provisioning
- Security Systems
- No Telemarket Save Initiative
- Contract Renewal
- Database Management
- Full Customer Care Support
- Web Care
- Account Management
- Call List Management
- Upsell
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