Client Testimonial

"It has been truly a pleasure working with MTI on our telemarketing efforts. We had attempted several other marketing programs but none of them has been as effective as MTI's efforts. We track our cost per lead and cost per new customer based upon marketing program and none of the other programs we have tried has reached the effectiveness of MTI. Carole and her staff have been a pleasure to work with and are very professional. MTI has been extremely helpful and flexibile in addressing our needs. I would strongly recommend MTI for any call center needs."

- Thomas Lewis

Services: Outsourcing Solutions

MTI is the outsource solution to all of your teleservice needs. We are a fully equipped Inbound/Outbound customer sales and telemarketing company that specializes in excellent customer care. MTI has been assisting Fortune 500 and mid-sized telephone/pharmaceutical companies achieve their marketing objectives and shape strong customer relationships for over 15 years. We are known nationwide for delivering outstanding sales results and first-rate customer care with the highest regard for accuracy.

  • Telecommunications
  • Publishing
  • Utilities
  • Fundraising
  • Education
  • Credit Counseling
  • Health Care and Pharmaceutical
  • Financial Services

Expertise and Services

  • 24/7 Live Inbound Operations
  • Alternate Channel Order Verification
  • Win-back and Retention
  • Repair Trouble Ticket Entry
  • Lead Generation
  • Fullfillment/Inventory/Warehouse/Collateral
  • Welcome Calls
  • Data/Order Entry
  • Appointment Setting
  • Dedicated Inbound
  • Insurance appointment setting
  • VOIP
  • Wireless
  • CPE
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  • AutoDialer Functionality
  • Sales
  • Verification Services
  • Outbound Call Management
  • Travel Insurance
  • Provisioning
  • Security Systems
  • No Telemarket Save Initiative
  • Contract Renewal
  • Database Management
  • Full Customer Care Support
  • Web Care
  • Account Management
  • Call List Management
  • Upsell

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