Staff Testimonial

"I have been employed by MTI for 15 years as a marketing representative. There are many superior aspects of MTI; one that I truly appreciate is the flexible scheduling and the attitude that family comes first. The management at MTI makes a conscious decision to put the employee first, which makes work feel like home. Having that comfort, while making excellent wages and boasting superior productivity is a rarity in business today. I believe not only in MTI as a corporation, but also in the products that I deal with on a day-to-day basis. MTI has empowered me. Not only has MTI been a stable contributor to me personally, but also to the community. I want to thank MTI for the dedication and benefits that I myself have reaped, and also for the economic influence that MTI has been for the community for nearly two decades."

- Nancy Hemstad
Customer Service Representative

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MTI Goes 24/7

MTI is pleased to announce the addition of our 24 by 7 inbound and outbound services.

MTI's Inbound Services is your best choice for 24-hour support. We offer proven superior service to our clients. Our professional team is the key to your success and is always ready to assist your customers.

MTI's inbound representatives are seasoned industry experts that will provide best in class service to your customers in an accurate and timely manner. Providing customer centric contact and satisfaction is our goal.

We offer a comprehensive suite of services that can be customized to meet all your inbound needs. Programs are designed and combined with our technology to provide a seamless experience for the customer. This allows us to operate as an extension of your company brand and provide the most positive customer experience. We can be a compliment to your own services or a complete solution.

With our consultative scripting approach, representatives are able to gather important information from your customers and help them make smart purchasing decisions. Our team is experienced in results-oriented programs. We can help you create an inbound teleservices plan that will bring results on all types of programs including Customer Acquisition, Customer Care, Direct Response, and Up-sell/Cross-sell.

You can count on MTI's award winning inbound telemarketing services for all your inbound 24-hour support needs.

For more information, please contact us at 800-356-7762.