Staff Testimonial

"I came to work at MTI in June of 2006. I have had the privilege of working with many wonderful people and in many different settings. As the CCD manager, I enjoy working very closely with our Call Center Managers, and indirectly with the reps. I enjoy this part of my job because I view it as the frontlines where all of the profits or losses are made. Our Call Center Management and Reps are the backbone of our organization. The CCD group encompasses so many different areas, thus boredom is a rarity and it has broadened my knowledge of how a company is run. This position encourages creativity and an "out of the box" approach. I enjoy working with our people and helping to ensure that they are successful, consequently making the company successful. I like being part of a company which creates jobs in small agricultural communities and is able to be viable where other companies have failed."

- Scott Duerre
Call Center Development Manager

Company: What Sets Us Apart?

It's our people;
It's our company values;
It's our devotion to our clients' success.

In the last two decades, MTI has grown from one call center to more than ten. Our geographical location provides stability in the workforce with an annual attrition rate of 11%, one of the lowest in the industry.

MTI is known in the teleservices community for our quick turnaround time on program setup, new scripting implementation, and extensive training. Our team will champion your programs and make recommendations for adjustments to scripts and project scope to maximize results. Having cutting edge technology is a priority to us. Our proprietary system is designed to make all aspects of program management completely customizable based on client need.

What else sets us apart:

  • Our Experience
  • Conversational Soft Sell
  • Unique Pricing Strategy
  • Specialists in Selling Complex Services
  • Client Longevity
  • Proven results to meet your company objectives

You will discover many testimonials throughout our website from both staff and clients that showcase the quality of our work and our relationships both internally and externally

What sets us apart? We are part of your team.