Ready to Apply?

In order for us to process your application, please download the MTI job application. Then choose one of the below delivery methods to submit your completed application to MTI:

Email: jobs@midwest-tel.com

Fax: (701) 756-6470

Mail:
MTI Human Resources
P.O. Box 430
Mohall, ND 58761

Staff Testimonial

"I began my employment with MTI Beulah 5 years ago when I started out as a rep on the phone and soon after became a coach, assisting other reps. Later I became Assistant Supervisor where I would help Team Leaders with their teams through coaching and monitoring reps. I was then promoted to Team Leader where I was in charge of up to 12 team members. I would monitor and assist those team members with their calls, keep them excited & enthusiastic about what they were selling. With the Team Leader position, I managed client projects. I am responsible for statistics, project results, and any issues or concerns there are with a particular project. I now serve as Head Supervisor and oversee the other supervisors to ensure that their team's needs are being met."

- Amie Renner
MTI Beulah Head Supervisor

Careers

MTI or Midwest Teleservices International is an established leader in the call center industry. Our nearly two decades of experience included business-to-consumer and business-to-business programs for customers in the United States, as well as Internationally. MTI has been assisting Fortune 500 companies achieve their objectives and shape strong customer relationships. MTI has extremely low employee attrition and the result is a highly skilled staff very capable of selling complex products. MTI trains our customer service representatives to utilize the conversational soft sell approach. This extremely successful method focuses on the customer and their needs.

The corporate headquarters is located in Mohall, North Dakota. We operate call centers throughout North Dakota including:

  • Beulah
  • Bottineau
  • Fessenden
  • Grafton
  • Kenmare
  • Langdon
  • Mohall
  • Rugby
  • Stanley
  • Devils Lake

MTI is proud of our staff and our organization as a whole. MTI has given a group of individuals in rural North Dakota an opportunity to tap into their enormous potential. MTI's contact centers are strategically located in areas with high potential for a strong work ethic and low employee attrition. This combination has been the solid base on which our company was built. In an effort to achieve optimum performance and efficiency, our centers are centrally managed and no larger than 80 workstations each. All MTI centers have real time connectivity creating a one contact center virtual environment. We have challenged conventional ideas, taken risks in pursuit of our dreams, and created an enthusiasm for excellence that is unmatched in the teleservice industry.

Interested in Joining the MTI Family?

MTI is proud of our staff and we hope after you learn more about our company culture and review some of our current staff testimonials you will want to pursue a career with us.

MTI encourages Spanish, German, and French speakers to apply for positions. Currently about 20% of our employee population speaks a foreign language and those skills are always in demand.

Employee Benefits:

MTI has a fun work environment and competetive benefits package. Here are just a few of our employee benefits:

  • Health and dental coverage
  • 401K retirement plan
  • Holiday & paid time off
  • Sales goal incentives
  • Paid incentives for working extended hours
  • Career opportunities & room for advancement

We are currently accepting applications for the following position(s):

  • Customer Service Representative - Share promotions available to current customers by contacting them about exciting products and services.
  • Order Entry Representatives - Process sales of various products and services from inbound calls and web orders. Additional compensation is offered for after 5:00 pm and weekends. Full and part time positions available. Openings in Mohall and Rugby.
  • Sales Assurance Representatives - Listen to and review calls to assure quality. No outbound or inbound calling required. Full and part time positions available. Openings in Mohall.

MTI considers applicants for all positions without regard to race, age, religion, national origin, color, creed, sex, veteran status, disability or sexual orientation.